Contact The Joint Commission to report concerns about patient safety and quality of care:

The Joint Commission

On-line complaint form available here.

 

E-mail:

patientsafetyreport@jointcommission.org

 

Fax: 630-792-5636

 

Mail:

Office of Quality and Patient Safety

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, Illinois 60181

Memorial Hospital takes no disciplinary or punitive action against employees, physicians, or other individuals who provide care, treatment, and services when they report safety or quality-of-care concerns to The Joint Commission

Chester, IL – September 20, 2017 – Memorial Hospital today announced it has earned The Joint Commission’s Gold Seal of Approval® for Hospital Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care.

Memorial Hospital underwent a rigorous, unannounced onsite survey on July 27 and 28. During the review, a team of Joint Commission expert surveyors evaluated compliance with hospital standards related to several areas, including emergency management, environment of care, infection prevention and control, leadership, and medication management. Surveyors also conducted onsite observations and interviews.

The Joint Commission has accredited hospitals for more than 60 years. More than 4,000 general, children’s, long-term acute, psychiatric, rehabilitation and specialty hospitals currently maintain accreditation from The Joint Commission, awarded for a three-year period. In addition, approximately 360 critical access hospitals maintain accreditation through a separate program.


“Joint Commission accreditation provides hospitals with the processes needed to improve in a variety of areas from the enhancement of staff education to the improvement of daily business operations,” said Mark G. Pelletier, RN, MS, chief operating officer, Division of Accreditation and Certification Operations, The Joint Commission. “In addition, our accreditation helps hospitals enhance their risk management and risk reduction strategies. We commend Memorial Hospital for its efforts to become a quality improvement organization.”
“Memorial Hospital is pleased to receive accreditation from The Joint Commission, the premier health care quality improvement and accrediting body in the nation,” added Brett Bollmann, CEO, Memorial Hospital. “Staff from across the organization continue to work together to develop and implement approaches that have the potential to improve care for the patients in our community.”


The Joint Commission’s hospital standards are developed in consultation with health care experts and providers, measurement experts and patients. The standards are informed by scientific literature and expert consensus to help hospitals measure, assess and improve performance.

© 2018 by Memorial Hospital

1900 State. Street, Chester, IL 62233

Tel: 618-826-4581