ComWell (formerly Human Service Center)
NAMI (National Alliance on Mental Illness Southwestern Illinois)
SISAA (Southern Illinois Substance Abuse Alliance)
Patient Family Engagement Council
It is our mission to improve outcomes, by engaging the patient and family in the plan of care, which creates a patient-centered platform and improves safety.
We Need Your Help
- Providing feedback in a constructive way.
- Providing ideas for improvement and potential activities.
Who We are Looking For
- People of all ages.
- Someone who has had self or family experience with healthcare.
- Someone willing to communicate with a group.
To Apply Call
Amy Eggemeyer at 618-826-4581 ext. 1141
Susan Diddlebock at618-826-4581 ext. 1700
Memorial Hospital Board
To view a list of board members, meeting dates, agendas, and minutes visit the About Us page.
The Auxiliary of Memorial Hospital is a self-directed body of volunteers responding to the needs of the hospital community through service. Auxiliary members join together to foster a supportive family spirit that supports patient care, community services and employees: and always upholds the hospital and its mission. To learn more about the Auxiliary and Volunteer programs visit the Volunteer page. Follow our Memorial Hospital Auxiliary Page on Facebook.
Memorial Hospital's Charity Care Program: Persons may be eligible for financial assistance with their medical bills under the terms and conditions the hospital offers to qualified patients. For more information, please contact the Patient Accounts Department at 618-826-4581 ext: 1484.
To apply for the Charity Care Program:
Complete and sign the application.
Return the application, along with copies of supporting documentation to the Patient Accounts Department. The application may either be delivered in person, or sent by mail to:
Attention: Patient Accounts
1900 State St.
Chester, IL 62233
To apply for financial assistance at one of the rural health clinics, follow instructions on th clinic page here.
Mental Health & Crisis Support
Illinois Call4Calm Text Line (24/7)
If you or a loved one are struggling with stress related to the COVID-19 pandemic and need emotional support, text TALK to 552020 for English or HABLAR for Spanish (Message and Data Rates May Apply. See Terms and Conditions of Use). People seeking assistance remain anonymous and provide only their first name and ZIP code, which enables the service to link them to a counselor in the area who is knowledgeable about available local resources.
Illinois Warm Line
If you or one of you family members has mental health and/or substance use challenges and would like to receive support by phone, call the Illinois Warm Line at 866-359-7953. Wellness support specialists are professionals who have experienced mental health and/or substance use recovery in their own lives. They are trained in recovery support, mentoring, and advocacy and are ready to listen and support you. The Illinois Warm Line is not a crisis hotline but is a source of support as you recover or help a family member to recover. Illinois Warm Line hours of operation are Monday through Friday, 8 a.m. – 5 p.m., except holidays.
Illinois CARES Line (24/7)
If your child is a risk to themselves or others, having a mental health crisis, or if you would like a referral to services for children, youth, and families, call the 24-hour Crisis and Referral Entry Services (CARES) line to talk to a mental health professional. Call: 800-345-9049; TTY: 773-523-4504
Illinois Helpline for Opioids and Other Substances (24/7)
If you or someone you know is suffering from an opioid use disorder or other substance use disorders, call the Illinois Helpline for Opioids and Other Substances at 833-2FINDHELP to speak with a trained professional for support and advice or to be directed to customized resources or visit www.HelplineIL.org.
988 Suicide Prevention Hotline (24/7; available nationally) The Illinois Department of Human Services/Division of Mental Health (IDHS-DMH) launched 988, a national three-digit dialing code for the Lifeline and for calls on July 16, 2022. Individuals experiencing a crisis or any other kind of emotional distress- whether that is related to suicide, mental health and/or substance use crisis can dial 988 for support. The Lifeline provides information and support to concerned family, friends, and caregivers.
Crisis Text Line (24/7; available nationally)
The Crisis Text Line serves anyone, in any type of crisis, 24 hours a day. Text HELLO to: 741741.
Trained crisis counselors will respond and help you or visit their website at
We Know the Feeling (Problem Gambling)
If you or someone you know is suffering from gambling disorder, call 800-GAMBLER, text ILGAMB TO 53342, or visit weknowthefeeling.org to be connected to resources and to treatment programs.
National Helpline | SAMHSA - Substance Abuse and Mental Health Services Administration
Free and confidential treatment referral and information service available 24 hours a day, 7 days a week. 800- 622-4357 (HELP)
National Runaway Safeline
This 24 hour, 7 days a week national Safeline is for youth at risk of running away or already have and are looking for help. 800-Runaway (800-786-2929) or text 66008
Veteran's Crisis Line
Call to reach caring, qualified responders within the U.S. Department of Veterans Affairs; many of them are veterans themselves. This free support is confidential, available 24/7, and serves all veterans, service members, National Guard and Reserve, and their families and friends. Call 800-273-8255 or text 838255, support for deaf and hard of hearing: 800-799-4889. Online chat is available at https://www.veteranscrisisline.net/.
Violence Prevention & Intervention Support
Illinois Domestic Violence Hotline
877-TO END DV or 877-863-6338 (Voice), 877-863-6339 (TTY) For the Illinois Department of Human Services Service Provider Partner Abuse Intervention
Program (PAIP), visit here.
National Domestic Violence Hotline
800-799-SAFE (7233), 800-787-3224 (TDD), 800-787-3224 (TTY),Chat for deaf or hard of hearing individuals 855-812-1001, video for deaf callers (firstname.lastname@example.org), Español available
plus another 200+ languages not specified.
Reporting of Child Abuse or Abuse of an Older Adults or Adult With a Disability
A 24/7 program where Illinois students can use a free app, text/phone, website (www.Safe2HelpIllinois.com), and other social media platforms to report school safety issues. Once vetted, the tips will be shared with local school officials, mental health professionals, and/or local law enforcement, depending on the nature of the tip. The program also will help local officials by connecting them with mental health or other