Services We Provide
As a convenience to our patients we have a well-equipped medical laboratory on site. Many tests can be performed and evaluated during your visit and can often times eliminate the need for you to travel to an outside lab.
Many health conditions require the use of medications as part of the treatment program. If you have any questions regarding your medication protocol or if you need your medication refilled please feel free to call us during our regular office hours or contact your pharmacy and they will call us. To insure that you have your medication when you need it you must allow 48-72 hours for your medication refills to be phoned in to your pharmacy.
Clinic Services
Memorial Hospital's Rural Health Clinics provide care for infants as young as 3-5 days.
Financial Assistance
To apply for financial assistance at one of the rural health clinics, follow the directions below:
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Print the Financial Application (Download Here)
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Complete and sign the application.
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Return the application, along with copies of supporting documentation to the Patient Accounts Department. The application may either be delivered in person or sent by mail to:
Chester Clinic
Attention: Patient Accounts
1900 State Street
Chester, IL 62233
To apply for Financial Assistance at Memorial Hospital contact patient accounts at 618-826-4581 ext. 1249.
Financial Policy
Persons may be eligible for financial assistance with their medical bills under the terms and conditions Chester Clinic/Steeleville Family Practice offers to qualified patients (See our Financial Policy: English, Spanish). For more information, please contact the Patient Accounts Department at 618-826-2388 ext: 1484.
Privacy Policy
This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry our treatment, payment or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. (See our Privacy Policy)
Notice to Patients:
This practice serves all patients regardless of inability to pay. Discounts for essential services are offered based on family size and income. Thank you.
Have limited income?
Social Security can help with prescription costs.
Find out if you are eligible and ask for help with Medicare prescription costs. Complete your application for help today. or call 1-800-772-1213 (TTY 1-800-325-0778)
For more information visit: www.ssa.gov
Fees
Our fees are based on standard guidelines set by CMS (Center for Medicare and Medicaid services.)
Insurance
Our practice participates with numerous insurance companies. For patients who are beneficiaries of one of these insurance companies, our billing office will submit a claim for services rendered. All necessary insurance information, including special forms, must be completed by the patient.
It is your responsibility to pay any deductible amounts, co-insurance or any other balance not paid by your insurance company.
If a patient has insurance in which we do not participate, our office is happy to file a claim upon request; however, the patient will be responsible for any out of network expenses that may incur.
Good Faith Estimate for Uninsured or Self-Pay Patients
You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost
Under the law, health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
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Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your scheduled medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill
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Make sure to save a copy or picture of your Good Faith Estimate
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
To apply for financial assistance at one of the rural health clinics, follow the directions below:
-
Print the Financial Application (Download Here)
-
Complete and sign the application.
-
Return the application, along with copies of supporting documentation to the Patient Accounts Department. The application may either be delivered in person or sent by mail to: Chester Clinic, Attention: Patient Accounts, 1900 State Street, Chester, IL 62233
To apply for Financial Assistance at Memorial Hospital contact patient accounts at 618-826-4581 ext. 1249.
Financial Policy
Persons may be eligible for financial assistance with their medical bills under the terms and conditions Chester Clinic/Steeleville Family Practice offers to qualified patients (See our Financial Policy: English, Spanish). For more information, please contact the Patient Accounts Department at 618-826-2388 ext: 1484.
Privacy Policy
This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry our treatment, payment or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. (See our Privacy Policy)
Notice to Patients:
This practice serves all patients regardless of inability to pay. Discounts for essential services are offered based on family size and income. Thank you.
Aviso Para Pacientes:
Esta práctica sirve a todos los pacientes, independientemente de la incapacidad de pago. Desuentos para los servicios esenciales son ofrecidos dependiendo de tamaño de la familia y de los ingresos. Usted puede solicitar un descuento en la recepción o visita nuestro sitio web. Gracias.
Policy Title: Office of Civil Rights Section 1557-Nondiscrimination Notice
Memorial Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, sexual orientation or sex. Details. See additional languages at bottom of page..
Disclaimer: Nothing on this web site should be considered as medical advice or a recommendation. Neither the author, Memorial Hospital, its affiliates or agents, or any other party involved in the preparation or publication of the works presented are responsible for any errors or omissions in information provided. Readers are encouraged to confirm information with other reliable sources and to direct any questions concerning personal healthcare to licensed physicians or other appropriate healthcare professionals. Only your own physician can help you make decisions about your medical care.