Sandy Otten of Chester, retired from Memorial Hospital on April 26th after 45 years of service. She was hired in August of 1972 for a position in the Health Information Department (Medical Records), and retired as the Performance Improvement Director.

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When reflecting on the many changes she has witnessed at Memorial over the years, she believes that technology has improved the most. When she began, typewriters and 3-part carbon paper were used, whereas, fax machines, copiers, and computers became standard equipment. She even saw the transition to a new Electronic Health Record system before she retired. Sandy states that she will never forget the friendships that were developed with the girls in HIM that she worked with every day. “It was a privilege and joy to work among the professional, caring, and compassionate staff at Memorial Hospital,” said Sandy. She is looking forward to doing all of those “fun” things with granddaughters and family, a little traveling, and relearning how to play the piano. She thinks she will miss the challenge and excitement of the ever-changing healthcare environment.

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During her time at Memorial, Sandy was a dedicated employee and her passion for her position could be seen by all of her co-workers. Memorial Hospital thanks Sandy for her outstanding years of service, and her commitment to encourage staff to provide safe, high quality healthcare and service to the patients.