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Did one our nurses go above and beyond to show you or your loved one EXTRAORDINARY care? DAISY Nominations Did one our nurses go above and beyond to show you or your loved one EXTRAORDINARY care? Nominate them for a DAISY Award for Extraordinary Nurses ® Nurses at Memorial Hospital and our Rural Health Clinics are being honored with The DAISY Award for Extraordinary Nurses ®. The award is part of the DAISY Foundation’s mission to recognize the extraordinary, compassionate nursing care they provide patients and families every day. The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. “When Patrick was critically ill, our family experienced first-hand the remarkable skill and care nurses provide patients every day and night. Yet these unsung heroes are seldom recognized for the super-human, extraordinary, compassionate work they do. The kind of work the nurses at Memorial Hospital are called on to do every day epitomizes the purpose of The DAISY Award,” Said Bonnie Barnes, FAAN, President and Co-Founder of The DAISY Foundation. “We are proud to be among the healthcare organizations participating in The DAISY Award program. Nurses are heroes every day. It’s important that our nurses know their work is highly valued, and The DAISY Foundation provides a way for us to do that,” said Chief Nursing Officer, Susan Diddlebock. In addition to the DAISY Award for Extraordinary Nurses, the Foundation expresses gratitude to the nursing profession internationally in over 3,900 healthcare facilities and schools of nursing through the J. Patrick Barnes Grants for Nursing Research and Evidence-Based Practice Projects and for nurses participating in medical missions. More information is available at DAISYfoundation.org Nurses may be nominated by patients, families, and colleagues. The award recipient is chosen by a committee at Memorial Hospital to receive The DAISY Award. Online Nominations (Click the DAISY above.) Download and Print a Paper Form (Click on the Image Above) Dungan Receives DAISY Award Employee Honors Dec 19, 2024 408 Colvis Receives DAISY Award Hospital News May 8, 2024 303 Nurses Nominated for DAISY Award Hospital News Jul 13, 2023 434 DAISY Awards 2022 Employee Honors Dec 19, 2022 395 Wingerter is DAISY Award Recipient for 2nd Half of 2021 Awards Dec 21, 2021 428 Extraordinary Nurses Recognized at Memorial Hospital Hospital News May 20, 2021 259

Melissa Soellner is a Registered Dietitian and Nutritionist, Certified Diabetes Educator, and ACSM Clinical Exercise Specialist. She provides nutrion counseling and education at Memorial Hospital in private one-on-one settings as well as provides group sessions and classes. BACK TO ALL PROVIDERS Melissa Soellner, RDN, CDE, MS Registered Dietitian and Nutritionist, Certified Diabetes Educator Melissa has been a Registered Dietitian for almost 30 years. At Memorial Hospital, she has provided inpatient services, outpatient education, group programs and community presentations. She offers one-on-one consultations for a variety of health issues and leads group programs. For lifestyle change to be lasting, you have to focus on where you are now. Change is a process. What you want has to be what you are truly willing to do. As you master one skill, then another one follows. While information is important, being able to apply that information to your life is crucial. One-on-one visits can get you started. However, group programs provide the longer-term support to make change a habit. Body Balance is the newest group offering. The initial core program meets once per week for an hour for 16 weeks. Then a twice a month support group is offered. Body Balance coaches you towards sustainable change with the support of others in similar situations. Learn facts to create habits that stick. Contact her for consultation at 618-826-4581 ext. 1170. . Diabetes Programs Health & Wellness More Info Dietitian/Nutritionist Services Health & Wellness More Info Reid receives Accreditation with SMHP and Certification as a Nutrition Network Advisor in LCHF/Keto Health Information Nov 3, 2021 101 Free Weight Loss Group Health Information Aug 4, 2021 41 Classes Resume : Free Weight Loss Programs Health Information Mar 24, 2021 56 Reimagining Traditional Dishes Health Information Mar 17, 2021 75 Personalize Your Plate Health Information Mar 9, 2021 34 Eating Right for Life Stages Health Information Mar 5, 2021 40 Safely Dispose of Sharps Health Information Nov 30, 2020 48 Diabetes Can Damage Your Feet Health Information Nov 10, 2020 30 Spring into Healthier Nutrition Hospital News Mar 10, 2020 61 March is National Kidney Month: Take the pressure off Hospital News Mar 5, 2020 34

Dr. Terry M Brown, DO, is the Sleep Lab Medical Director at Memorial Hospital in Chester,IL. He attended and graduated from University Of Osteopathic Medicine And Health Sciences in 1984, having over 36 years of diverse experience, especially in Sleep Medicine. Terry M. Brown, D.O. Sleep Medicine Dr. Terry M Brown, DO, is the Sleep Lab Medical Director at Memorial Hospital. He attended and graduated from University Of Osteopathic Medicine And Health Sciences in 1984, having over 36 years of diverse experience, especially in Sleep Medicine. He is affiliated with many hospitals including Memorial Hospital of Chester, Heartland Regional Medical Center and Massac Memorial Hospital. To learn more about our sleep center or services we provide, please call 618-826-4581 Sleep Lab ext. 1106 | Cardiopulmonary ext.1283 BACK TO ALL PROVIDERS Sleep Disorder Treatment & Sleep Lab Cardiopulmonary More Info Achieve Better Sleep: Tips and Insights from Memorial Hospital's Sleep Lab Health Information Mar 19 6 Memorial Hospital Achieves Sleep Lab Accreditation with ACHC Hospital News Dec 17, 2024 73 How to Spot Sleep Apnea Early Health Information Mar 16, 2022 72 Get a Better Night’s Sleep Hospital News Mar 18, 2020 43

Memorial Hospital is home to the best facilities in our area. We work hard to provide you with the best facilities we can afford so you can feel comfortable with us. Our Services All Services Cardiopulmonary Diagnostic Imaging Family Clinic Services Health & Wellness Therapy & Rehab Specialty Clinic Specialized Care Electrocardiography (EKG/ECG) Cardiopulmonary More Info Sleep Disorder Treatment & Sleep Lab Cardiopulmonary More Info Stress Echocardiograms Cardiopulmonary More Info Treadmill Stress Testing Cardiopulmonary More Info Bone Density Screening Diagnostic Imaging More Info Computed Tomography (CT) Diagnostic Imaging More Info Echocardiography Diagnostic Imaging More Info Lung Screening Diagnostic Imaging More Info Magnetic Resonance Imaging (MRI) Diagnostic Imaging More Info Mammography Diagnostic Imaging More Info Nuclear Medicine Diagnostic Imaging More Info Ultrasound/Sonography Diagnostic Imaging More Info X-Ray Diagnostic Imaging More Info Nuclear Stress Test Diagnostic Imaging More Info (AAA)Abdominal Aortic Aneurysm Screening Diagnostic Imaging More Info Ultrasound Cardiac Strain Imaging Diagnostic Imaging More Info Family Health Care Chester Clinic & Steeleville Family Practice More Info Well Baby Check-Ups Memorial Hospital's Rural Health Clinics provide care for infants as young as 3-5 days. More Info Wellness Exams Chester Clinic & Steeleville Family Practice More Info DOT Physicals Chester Clinic and Steeleville Family Practice More Info Vaccines for Children (VFC) Chester Clinic More Info Immunizations/Vaccines Chester Clinic & Steeleville Family Practice More Info Family Planning Chester Clinic & Steeleville Family Practice More Info Subdermal Birth Control Implants Chester Clinic & Steeleville Family Practice More Info Cryosurgery Chester Clinic & Steeleville Family Practice More Info Electrosurgical Procedures Chester Clinic & Steeleville Family Practice More Info Excisions Chester Clinic & Steeleville Family Practice More Info Punch Biopsy Chester Clinic & Steeleville Family Practice More Info Trigger Point Injections Chester Clinic & Steeleville Family Practice More Info Diabetes Programs Health & Wellness More Info Dietitian/Nutritionist Services Health & Wellness More Info Speech Therapy Therapy & Sports Rehab Center More Info Physical Therapy Therapy & Sports Rehab Center More Info Occupational Therapy Therapy & Sports Rehab Center More Info Cardiac Pulmonary Rehab Center Cardiac Pulmonary Rehab More Info Women's Healthy Physical Therapy Therapy & Sports Rehab Center More Info Audiology Out-Patient Specialty Clinic More Info Cardiology Out-Patient Specialty Clinic More Info ENT (Ear, Nose, & Throat) Out-Patient Specialty Clinic More Info Nephrology & Internal Medicine Out-Patient Specialty Clinic More Info Oncology/Hematology Out-Patient Specialty Clinic More Info Orthopedics Out-Patient Specialty Clinic More Info Pain Management Out-Patient Specialty Clinic More Info Podiatry Out-Patient Specialty Clinic More Info Urology Out-Patient Specialty Clinic More Info Telehealth Specialty Clinic Program Specialty Clinic More Info Chemotherapy & Infusion Center Specialized Care More Info Convenient Care Specialized Care More Info Electroencephalography (EEG) Tests & Procedures More Info Emergency Heli-Pad Specialized Care More Info Endoscopy Tests & Procedures More Info Emergency Room Specialized Care More Info Intensive Care Unit (ICU) Specialized Care More Info Laboratory Specialized Care More Info Surgical Procedures Specialized Care More Info Social Services Specialized Care More Info Special Needs Response System (STARS) Specialized Care More Info Swing Bed Program Specialized Care More Info Wound Center Specialized Care More Info Colonoscopy Specialized Care More Info

Hours: 8am to 8pm every day of the year. How Does Convenient Care Work? A Triage Nurse will perform an initial assessment. The Triage Nurse and/or Physician shall have final authority in determining whether the patient’s medical condition qualifies them for treatment in Convenient Care. What can I be seen for? Contusions/Bruises Sprains/Strains of the extremities. Colds and/or Flu-like symptoms involving the upper respiratory tract. Fever, with uncertain cause. Earaches Sore Throats Simple lacerations/cuts requiring stitches or staples of 2 or less. First degree or minor second degree burns. Low back pain from lifting, or chronic low back pain. Headaches (patients with previous work-ups) Abrasions or cuts & scrapes. Rash with no blood pressure or breathing complications. Insect stings or spider bites with only a localized reaction. Urinary Tract Infection without fever or vomiting. Scratched Eye Foreign bodies in the eye. Foreign bodies in the nose/ears. Sinus Infection School and/or sports physicals (Payment due prior to exam.) Employment Physicals Convenient Care Hours Sunday-Saturday 8am-8pm How Does Convenient Care Work? A Triage Nurse will perform an initial assessment. The Triage Nurse and/or Physician shall have final authority in determining whether the patient’s medical condition qualifies them for treatment in Convenient Care. If the patient does not qualify , they will be offered Emergency care. If the patient does qualify , they will be charged for this service at a reduced rate. Any testing (lab tests, X-rays, etc.), supplies used, or medications given are at an additional cost. Additional reviews of X-ray or lab work may be necessary and will be charged separately. If patient becomes worse and needs to be treated in the Emergency Department, charges will be billed at the regular Emergency Department rate. In order to do Convenient Care at a reasonable cost, the patient is always asked for the Convenient Care co-pay the day of treatment. As a Convenient Care patient, your treatment becomes secondary to patients in the Emergency Department. It is critical for the staff to treat those with severe conditions first. Why Choose Convenient Care Emergency Room claims can be denied because the insurance company determines them to be “non-emergent”, which leaves the patient responsible for the bill. Convenient Care is billed at a lower rate to your insurance provider or to you. You can be seen after normal clinical hours for illnesses or injuries that do not require emergency care. You can even be seen on weekends. Download Brochure

Dr. Hopper has been providing audiology services at Memorial Hospital since 1997. He sees pediatric through geriatric patients and specializes in adult and pediatric diagnostics, tinnitus evaluations, balance/dizzy evaluations, hearing aid fittings and counseling, and custom hearing protection. Dr. C. Joseph Hopper IV, AuD, FAAA Audiology Dr. C. Joseph Hopper received his bachelor's and master's degree in Speech Pathology and Audiology from Central Missouri State University. He received his Doctorate of Audiology from A.T Still University and Arizona School of Health Sciences. Dr. Hopper has been providing audiology services at Memorial Hospital since 1997. He sees pediatric through geriatric patients and specializes in adult and pediatric diagnostics, tinnitus evaluations, balance/dizzy evaluations, hearing aid fittings and counseling, and custom hearing protection. Dr. Hopper founded Professional Hearing Associates offering the solutions you want with the professionalism and integrity you expect. Dr. Hopper holds outpatient clinics at Memorial Hospital on Wednesdays. To learn more about our specialists call Memorial Hospital Specialty Clinic at (618) 826-4581 ext. 1366 Video Dr. Hopper on GreatDay STL BACK TO ALL PROVIDERS Audiology Out-Patient Specialty Clinic More Info

Welcome to Memorial Hospital Wound Center. We’re dedicated to healing wounds, preventing lower limb loss and optimizing outcomes for our patients. If you or a loved one has a wound that is of concern or is not healing properly, we encourage you to visit the wound center. Memorial Hospital Wound Center Wound Healing Center Overview Welcome to Memorial Hospital Wound Center. We’re dedicated to healing wounds, preventing lower limb loss and optimizing outcomes for our patients. If you or a loved one has a wound that is of concern or is not healing properly, we encourage you to visit the wound center for an evaluation. A wound that is not healing properly may be complicated by underlying conditions such as diabetes, circulation problems or previous radiation treatment. Sometimes, the simplest of wounds can turn into a significant problem because the body’s normal healing process is affected. Other types of hard-to-heal wounds result from pressure, trauma or infection. Non-healing wounds can have serious health consequences and may adversely affect your quality of life. Types of Wounds Treated As a comprehensive wound healing center, we specialize in the treatment of all types of non-healing and difficult-to-heal wounds including: Diabetic foot ulcers Venous ulcers Pressure ulcers Non-healing, surgical wounds Arterial/ischemic ulcers Traumatic wounds Infected wounds Crush injuries Compromised flaps or grafts Meet Our Team: Cynthia Reeves, RN Jennifer Kosowski, LPN Dr. Margret DeGuzman Angela Albertini, PA-C Contact Us Please contact Memorial Hospital at 618-826-4583 to learn more about how we can help you or a loved one. Margret De Guzman, M.D. General Surgery & Wound Center Specialist Learn More Angela Albertini, PA-C Family Practice Physician Assistant-Certified Learn More Memorial's Wound Center Receives Award for Excellence in Patient Satisfaction Memorial Hospital’s Wound Center Receives “Going the Distance” Quality Award Diabetes Can Damage Your Feet PAD Awareness - White Sock Challenge Memorial Hospital's Wound Center Heals with People Memorial Hospital's Wound Center Staff is Here to Save the Day! Memorial Hospital Wound Center

Dr. Groll is board certified by the American Board of Internal Medicine. He has been a part of the Memorial Hospital specialty staff since 1998. ​Dr. Groll holds outpatient clinics at Memorial Hospital on Wednesdays. Physician referrals are required. Dr. John R. Groll, M.D. Cardiology Dr. John Groll specializes in cardiology and subspecializes in diagnostic and interventional cardiology. He received his medical degree from University of Illinois College of Medicine. He completed internship, residency, and fellowship at Jewish Hospital/Washington University. Dr. Groll is board certified by the American Board of Internal Medicine. He has been a part of the Memorial Hospital specialty staff since 1998. Dr. Groll holds outpatient clinics at Memorial Hospital on Wednesdays. Physician referrals are required. To learn more about our specialists call Memorial Hospital Specialty Clinic at (618) 826-4581 ext. 1366 BACK TO ALL PROVIDERS Cardiac Pulmonary Rehab Center Cardiac Pulmonary Rehab More Info Cardiology Out-Patient Specialty Clinic More Info Dr. John Groll Offers Cardiology Visits Using Telemedicine Technology Hospital News Aug 3, 2022 136

Dr. Robert Bell performs consults at Memorial Hospital's Specialty Clinic for general orthopaedics, specialtying in hand surgery and upper extermity conditions. BACK TO ALL PROVIDERS Dr. Robert Bell, M.D. Orthopaedic Surgeon Dr. Robert Bell received his medical doctorate from the University of Missouri at Kansas City School of Medicine. He completed General Surgery internship at Medical College of Virginia, and returned to UMKC for orthopaedic surgery residency, followed by a combined sports and upper extremity fellowship at the University of Virginia in Charlottesville, and the American Sports Medicine Institute in Birmingham, Alabama with renowned orthopaedic surgeon Dr. James Andrews. After fellowship, Dr. Bell practiced for many years in El Paso, Texas. In addition to practicing as an orthopaedic surgeon, Dr. Bell spent time as an Assistant Professor in the Department of Orthopaedics at Texas Tech University Health Service and served in various leadership roles, including President of El Paso Orthopaedic Surgery Group. Originally from Missouri, Dr. Bell returned to the Midwest in 2016, practicing in the St. Louis region and more recently the southwest Illinois area as a specialty physician of Deaconess Illinois. He performs consults for general orthopaedics, specializing in hand surgery, upper extremity conditions, and total knee replacements. Dr. Bell is Board Certified by the American Board of Orthopaedic Surgeons, holding several professional memberships including American Association for Hand Surgery and American Academy of Orthopaedic Surgeons. Dr. Bell is excited to begin seeing patients at Memorial Hospital Specialty Clinic. He is available for outpatient clinic consultations and ambulatory surgical procedures every week. To learn more about our specialists call Memorial Hospital Specialty Clinic at (618) 826-4581 ext. 1366 Orthopedics Out-Patient Specialty Clinic More Info Surgical Procedures Specialized Care More Info

ICAHN recently recognized Memorial Hospital, Chester, for its ongoing commitment to exceptional quality of care, during a ceremony held October 29th at the I-Hotel and Conference Center, Champaign, IL. Memorial Hospital won honors in every available category Memorial Hospital gains ‘4-Star’ patient satisfaction rating, wins honors in all categories of excellence CHESTER, IL – The Illinois Critical Access Hospital Network (ICAHN) recently recognized Memorial Hospital, Chester, for its ongoing commitment to exceptional quality of care, during a ceremony held October 29th at the I-Hotel and Conference Center, Champaign, IL. Memorial Hospital won honors in every available category. As part of the Federal Office of Rural Health Policy Medicare Beneficiary Quality Improvement Program (MBQIP), Memorial Hospital and other critical access hospitals were asked to voluntarily participate in four defined domains of quality outcomes. These four domains include: Patient Safety/Inpatient; Patient Engagement; Care Transitions; and Outpatient Measures. “Often, in rural hospitals, having a devoted staff member to abstract and submit this data can be both time-consuming and burdensome,” said Angie Charlet, ICAHN Director of Quality, Educational Services, and Compliance. “This hospital realizes how important quality of care and an engaged staff is for its patients…From its top leadership on throughout the facility, each strives for continued quality on a daily basis, and that is what we are celebrating today.” Memorial Hospital was recognized for its quality of care outcomes (for participating in all measures in all four domains), for being a top performer (over 95%) over two years in two domains, for being most improved (over one year in any one measure or domain); and for achieving a ‘4-Star’ HCAHPS Rating. The Center for Medicare and Medicaid Services (CMS) created the HCAHPS Star Ratings for consumers to more quickly and easily access the patient experience of care information provided on the Hospital Compare website. Star ratings will also allow consumers to more easily compare hospitals. “We are very proud of our team for achieving this level of excellence in health quality,” said Brett Bollmann, Administrator. “This is truly a team effort that recognizes our dedication to delivering a healthcare experience of which our patients and staff can be proud.” ICAHN is a network of 57 small rural Illinois hospitals dedicated to strengthening the operations of its member hospitals through collaboration. The organization is composed of Illinois hospitals who have earned critical access hospital designation by the Center for Medicare and Medicaid Services. ICAHN is recognized nationally for its work with rural healthcare and administers several state, federal, and private healthcare programs. The ICAHN office is located in Princeton, IL.

Dr. Zachary Orme is a new family practice provider that will be joining Memorial Hospital's Rural Health Clinic teams in Chester and Steeleville, Illnois. He will begin seeing patients in July of 2024. BACK TO ALL PROVIDERS Dr. Zachary Orme, D.O. Family Medicine Dr. Zachary Orme, D.O. received his doctorate of osteopathic medicine from Kentucky College of Osteopathic Medicine in Pikeville, Kentucky in 2020. In 2023, he completed family medicine residency at South Baldwin Regional Medical Center in Foley, Alabama, and is currently completing an addiction medicine fellowship at the University of South Alabama in Mobile. Dr. Orme is board certified by the American Board of Family Medicine. In addition to specializing in family medicine and addiction medicine, Dr. Orme has experience in hospital medicine and a strong background in emergency care. Drawing from his training and experience, Dr. Orme appreciates the full scope of care he can offer patients as a family medicine physician. He is passionate about establishing patient relationships, providing exceptional healthcare, and ultimately wants to improve patient outcomes. He enjoys treating patients of all ages and is fluent in conversational Spanish. Originally from a small town in Idaho, Dr. Orme is familiar with rural community values and finds rural medicine rewarding. He looks forward to completing the fellowship program in June and relocating to the Chester area with his wife, Heather, and their four children in July. NOW ACCEPTING NEW PATIENT APPOINTMENTS Call one of our rural health clinic locations to schedule an appointment: Chester Clinic 618-826-2388 Steeleville Family Practice 618-965-3382 Family Health Care Chester Clinic & Steeleville Family Practice More Info Well Baby Check-Ups Memorial Hospital's Rural Health Clinics provide care for infants as young as 3-5 days. More Info Wellness Exams Chester Clinic & Steeleville Family Practice More Info DOT Physicals Chester Clinic and Steeleville Family Practice More Info Vaccines for Children (VFC) Chester Clinic More Info Immunizations/Vaccines Chester Clinic & Steeleville Family Practice More Info Family Planning Chester Clinic & Steeleville Family Practice More Info Subdermal Birth Control Implants Chester Clinic & Steeleville Family Practice More Info Cryosurgery Chester Clinic & Steeleville Family Practice More Info Electrosurgical Procedures Chester Clinic & Steeleville Family Practice More Info Excisions Chester Clinic & Steeleville Family Practice More Info Punch Biopsy Chester Clinic & Steeleville Family Practice More Info Trigger Point Injections Chester Clinic & Steeleville Family Practice More Info Dr. Krieg Retires With 45 Years of Service Hospital News Jan 9 162 Expanding Our Team: Meet the New Family Practice Providers Joining Our Clinic! Hospital News May 15, 2024 898 Paired System = Continuity of Care Hospital News Feb 7, 2024 416 Memorial Hospital Service Awards and Newmark Award 2023 Hospital News Nov 14, 2023 282 Dr. Platt Retires With 46 Years of Service Hospital News Oct 31, 2023 391 Welcome Cassandra Chambers Hospital News Jun 8, 2023 390

Dr. Margret De Guzman is originally from the St. Louis area. She received her Medical Doctorate from the University of South Florida College of Medicine, Tampa, FL and completed General Surgery Residency at the University of Nevada School of Medicine, Las Vegas, NV. Dr. Margret De Guzman, M.D. General Surgery Dr. Margret De Guzman is originally from the St. Louis area. She received her Medical Doctorate from the University of South Florida College of Medicine, Tampa, FL and completed General Surgery Residency at the University of Nevada School of Medicine, Las Vegas, NV. Dr. De Guzman returned back to this area to continue her passion in general surgery and to be closer to her family who still reside in St. Louis. Dr. De Guzman holds outpatient clinics and provides surgical services at Memorial Hospital. To learn more about our specialists call Memorial Hospital Specialty Clinic at (618) 826-4581 ext. 1366 BACK TO ALL PROVIDERS Surgical Procedures Specialized Care More Info Wound Center Specialized Care More Info Colonoscopy Specialized Care More Info Memorial's Wound Center Receives Award for Excellence in Patient Satisfaction Hospital News Sep 26, 2024 53 Memorial Hospital’s Wound Center Receives “Going the Distance” Quality Award Employee Honors Apr 15, 2021 43 Memorial Hospital's Wound Center Heals with People Hospital News Jul 22, 2020 97 Memorial Hospital Wound Center Health Information Feb 20, 2020 89