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COVID-19 Information

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Memorial Hospital is working to protect our patients, visitors, staff and community. We are working with the Randolph County Health Department, Illinois Department of Public Health and Centers for Disease Control and Prevention.

Masking Policy

Memorial Hospital is monitoring COVID-19 Community Transmission levels weekly, on Thursdays, per IDPH and CDC guidance. Community Transmission Level may be different from Community Level. You can view the current map on the CDC website: https://covid.cdc.gov/covid-data-tracker/#county-view?list_select_state=all_states&list_select_county=all_counties&data-type=Risk

 

View the Community Transmission Level on the graphic map down the page. The Community Level is listed at the top of the page, but Transmission Level is depicted on the map.

To help the public remain informed of when they should be masked in our facility, we will be implementing signs at all entrances of all of our locations to let you know if you need to mask, and the current Community Transmission Level.

  • Low – No Mask Required.

  • Moderate – No Mask Required

  • Substantial – No Mask Required

  • High – Mask Required

 

When Community Transmission levels are not high, you will be required to wear a mask in the following settings:

  • Have suspected or confirmed COVID-19 infection or other respiratory infection (e.g., those with runny nose, cough, sneeze); or

  • Had close contact (patients and visitors) or a higher-risk exposure with someone with COVID-19 infection, for 10 days after their exposure; or

  • Source control is recommended by public health authorities

 

Individual employees, visitors, and patients are welcome to continue to wear source control based on personal preference.

Individuals that have suspected or confirmed COVID infection or other respiratory infection and or known close contact with COVID positive individual must wear mask while in our facility

Testing
COVID-19 Testing

Updated 10/20/22

ONCE YOU ARRIVE
CALL 618-826-4581 ext 0 to register.

TESTING HOURS:

Monday-Friday 7:00am-3:00pm 

Saturday & Sunday 9:00am-1:00pm

Testing is located behind the hospital across from the helipad, follow directional signs.

  1. Once you arrive, call to register: 618-826-4581 ext 0 (zero).

  2. DO NOT GET OUT OF YOUR CAR! Someone will come out to test you.

  3. After you are tested, you are PRESUMED POSITIVE until you are contacted with your results. You will need to isolate yourself from others until you receive your results.

WHEN TO TEST:

If you do NOT have symptoms, it is recommended you wait to be tested. Testing too early can yield false results. If you have been in contact with someone who has tested positive for COVID-19 wait 3-5 days to be tested or first sign of symptoms.

GET FREE AT-HOME COVID-19 TESTS:

Every home in the U.S. is eligible to order 4 free at-⁠home COVID-⁠19 tests. The tests are completely free. Orders will usually ship in 7-12 days. Order your tests now so you have them when you need them. Visit: www.covidtest.gov to order your kits.

RESULTS:

If you have not been contacted with your results AFTER 3 days, you can call the hospital for results at 618-826-4581 ext 1349 Monday-Friday 7a-3p and ext. 1235 after hours and on weekends.

 

You will be contacted by one of our nurses if

your results are positive.

 

Need a Copy of Your Results?

If you need a copy of your COVID-19 Results you can:​

  • Request a copy of results from Memorial Hospital, call 618-826-4581 ext. 1241 or 1247.

  • Request a copy of results from Chester Clinic/Steeleville Family Practice provider, call 618-826-2388.

Results

Billing Related to COVID-19 Testing

Guidelines and your insurance coverage may change as the pandemic evolves. We recommend that you contact your health insurance carrier for specifics on your benefit coverage during the COVID-19 pandemic. Coverage requirements may vary by Medicare, Medicaid, Commercial, and self-funded plans. The federal Families First Coronavirus Response Act, passed on March 18, 2020, requires health insurance companies to waive cost-sharing charges for FDA-approved COVID-19 testing.

COVID -19 Symptoms include:

 

  • Fever or chills

  • Cough

  • Shortness of breath or difficulty breathing

  • Fatigue

  • Muscle or body aches

  • Headache

  • New loss of taste or smell

  • Sore throat

  • Congestion or runny nose

  • Nausea or vomiting

  • Diarrhea

 

This requirement does NOT apply to testing conducted to screen for general workplace health and safety or entertainment/recreational reasons (such as employee “return to work” programs, concerts, or travel ), or for public health surveillance testing.

COVID-19 Vaccination

Updated 10/20/2022

 

COVID-19 Vaccines are available in Randolph County!

Call the Randolph County Health Department to schedule yours at 618-826-5007.

Learn more about the COVID-19 Vaccine by downloading this informational brochure.

COVID-19 Vaccine Information:

 

 

Get Answers to Your Vaccination Questions:

 

 

Proof of Vaccination

The Illinois Department of Public Health (IDPH) has launched a new immunization portal, Vax Verify, that will allow Illinois residents 18 years and older to check their COVID-19 vaccination record and provide a QR code of vaccination proof for places requiring proof and utilizing the Vax Verify system.

 

Vax Verify can be accessed at: https://idphportal.illinois.gov

This is the most accurate way for organizations to verify your vaccination status. The verification system follows best practices to protect confidential health information. In order to download proof of vaccination, residents will go through a brief, one-time identity verification process to gain access to their immunization history. The State of Illinois utilizes Experian® as its identity verification service provider. Individuals who have placed a freeze on their credit will need to unfreeze their credit with Experian® and wait 24 hours before completing the registration process. After completing registrations, individuals can re-freeze their credit by contacting Experian®.

After the verification process, individuals can see their own record in the Illinois Comprehensive Automated Immunization Registry Exchange (I-CARE).

Immunization records are kept confidential and only the individual can access their vaccination history. Parents should talk with their child’s provider to confirm their vaccination status. Some individuals with very common names will need to take additional steps to securely prove their identities.

Vaccination
Memorial Hospital's COVID-19 Hotline

Available Monday-Friday 7:00am-3:00pm

618-826-4581 ext 1349

Staff members will be available to answer your COVID-19 questions regarding testing and what to do if you were exposed to someone who tested positive for COVID-19.

Is Memorial Hospital testing for COVID-19?

Yes. No appointment is necessary. Testing is located behind the hospital. Call 618-826-4581 ext. 0 (zero) once you arrive to register. Please do not present inside the hospital for testing. Remain in your vehicle. Someone will come out to your vehicle to verify your name and date of birth and perform your test through your open vehicle window. You will then be given a sheet with instructions.

I was exposed to a positive COVID-19 patient. What do I do?

  • If you are having symptoms, you need to call your provider and explain your symptoms and your exposure and determine if you need tested. If you are not having symptoms and feel that you were exposed, you need to stay home, monitor your temp and your symptoms. Report any symptoms and/or fever to your provider.

  • Are you having symptoms? Fever, Sore throat, cough, shortness of breath?

Yes

Call your provider and explain your symptoms and he/she will determine if you need testing or if you need to stay home.

No

  • Monitor you symptoms twice a day and report any symptoms to your provider

  • Stay at home.

 

Can a person go directly to the hospital for testing?

Yes. If you are NOT in need of medical screening and only wish to be tested for COVID-19 call 618-826-4581 ext. 0 (zero) once you arrive behind the hospital in the designating testing area to register. Please do not present inside the hospital for testing. Someone will come out to your vehicle to verify your name and date of birth and perform your test through your open vehicle window. 

Is the ER still open?

Yes. We welcome anyone who feels that they need to be seen.

Frequently Asked Questions
Memorial Hospital Patient and Visitor Information

Updated 10/22/2021

As the situation surrounding COVID-19 (novel coronavirus) continues to evolve, we want our patients to know that their health and safety is our top priority of Memorial Hospital and our locations. We are implementing the following precautions to help protect our community:

If you develop:

  • A fever

  • Symptoms of respiratory illness, such as cough and shortness of breath

  • Or have been in close contact with a person confirmed to have the COVID-19

Stay home unless you feel like you need medical attention.

You should call your healthcare professional before presenting to discuss your health status.

  • Memorial Hospital - 618-826-4581

  • Chester Clinic - 618-826-2388

  • Steeleville Family Practice - 618-965-3382

  • Therapy & Sports Rehab Center - 618-826-4588

 

  • Visitor Policy: 

    • Visiting Hours are Sunday-Saturday 8:00am-8:00pm. Those visiting after 5;00pm will need to use the ER entrance as our Main Entrance will be closed.

    • Please note:

      • A mask must be worn at all times during masking mandate, even while in a patient room.

      • Visitors are not to eat or drink in patient rooms or in the cafeteria.

      • No one experiencing signs of illness will be allowed to visit.

      • If you develop any symptoms, immediately notify the patient’s care team.

    • Please know that we recognize the importance of family and friends to our patients, and will evaluate this policy regularly. Thank you for your cooperation and understanding during these extraordinary times.

  • MAIN ENTRANCE HOURS are Mon-Fri 7a-5p, Sat-Sun CLOSED. After 5pm and on weekends please use the ER entrance. (These new hours have been put in place to keep our patients and staff safe and secure. We thank you for your understanding and cooperation.)​​

  • Memorial Hospital’s staff and environmental services employees are working diligently to make sure all surfaces are cleaned frequently, this includes high traffic and frequently touched surfaces such as doorknobs, registration areas, chairs, handrails, etc.

  • In order to keep our patients safe, Memorial Hospital employees have been educated on the precautions they need to take each day to keep themselves and the ones they come in contact with safe. These include practicing proper hand hygiene, cleaning surfaces in their area frequently, and monitoring their health daily. If employees feel sick they have been informed that they need to stay home until they are fever free for over 24 hours.

  • Memorial Hospital’s cafeteria will be closed to outside visitors starting March 19, 2020 and until further notice.

A team is meeting regularly to monitor the situation and ensure we have the appropriate training, resources and expertise to manage suspected or confirmed cases. The team is also working to ensure we have plans in place in the event we see a surge of patients in our emergency departments.

 

Important Links:

Illinois Corona Virus Response from the State of Illinois:

coronavirus.illinois.gov

Patient and Visitor Information
More Information
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