COVID-19 Information

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Memorial Hospital is working to protect our patients, visitors, staff and community. We are working with the Randolph County Health Department, Illinois Department of Public Health and Centers for Disease Control and Prevention.

COVID FAQs
- Vaccination Questions
- What is going on in hospitals around us?
- Current visitor restrictions
- Booster shots

 

COVID-19 Testing

Updated 09/01/21

CALL 618-826-4581 ext 0 to register.

TESTING HOURS:

Monday-Friday 7:00am-3:00pm (Including Labor Day)

Saturday & Sunday 9:00am-1:00pm

Memorial Hospital is not offering rapid testing to outpatients at this time.

Outpatients can expect up to 3-5 business days for results.

If you are needing results for an upcoming event please plan accordingly.

Located behind the hospital until further notice.

  1. Call to register: 618-826-4581 ext 0 (zero). You will be instructed of your testing location when you register.

  2. DO NOT GET OUT OF YOUR CAR! Call when you arrive to your testing location and someone will come out to test you.

  3. After you are tested, you are PRESUMED POSITIVE until you are contacted with your results. You will need to isolate yourself from others until you receive your results.

RESULTS:

You are presumed positive until you are contacted with your results.

A negative test does not necessarily indicate the patient is able to return to work. Patients should follow up with employer for further direction.

 

You will be contacted by one of our nurses if

your results are positive

 

-If you have not been contacted after 3-5 business days, Please call the  Hospital at 618-826-4581 ext.1349 Monday -Friday 7a-3p, and ext. 1235 after hours and on weekends.

 

-To request results to be faxed to Employer, Please call the Hospital

618-826-4581 ext. 1184 or 1198 Monday-Friday

IDPH Patient Testing Instructions

COVID-19 Vaccination

Updated 06/30/21

 

COVID-19 Vaccines are available in Randolph County!

Call the Randolph County Health Department to schedule yours at 618-826-5007.

Learn more about the COVID-19 Vaccine by downloading this informational brochure.

COVID-19 Vaccine Information:

Get Answers to Your Vaccination Questions:

 

Proof of Vaccination

The Illinois Department of Public Health (IDPH) has launched a new immunization portal, Vax Verify, that will allow Illinois residents 18 years and older to check their COVID-19 vaccination record.

 

Vax Verify can be accessed at: https://idphportal.illinois.gov

This is the most accurate way for organizations to verify your vaccination status. The verification system follows best practices to protect confidential health information. In order to download proof of vaccination, residents will go through a brief, one-time identity verification process to gain access to their immunization history. The State of Illinois utilizes Experian® as its identity verification service provider. Individuals who have placed a freeze on their credit will need to unfreeze their credit with Experian® and wait 24 hours before completing the registration process. After completing registrations, individuals can re-freeze their credit by contacting Experian®.

After the verification process, individuals can see their own record in the Illinois Comprehensive Automated Immunization Registry Exchange (I-CARE).

Immunization records are kept confidential and only the individual can access their vaccination history. Parents should talk with their child’s provider to confirm their vaccination status. Some individuals with very common names will need to take additional steps to securely prove their identities.

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Memorial Hospital's COVID-19 Hotline

Available Monday-Friday 8:00am-4:00pm

618-826-4581 ext 1349

Staff members will be available to answer your COVID-19 questions regarding testing and what to do if you were exposed to someone who tested positive for COVID-19.

Is Memorial Hospital testing for COVID-19?

Yes. Call 618-826-4581 ext. 0 (zero) to register. Please do not present inside the hospital for testing. Once you have registered you will be instructed to drive around to the back of the hospital to the blockade with signs about testing. Remain in your vehicle. Someone will come out to your vehicle to verify your name and date of birth and perform your test through your open vehicle window. You will then be given a sheet with instructions.

I was exposed to a positive COVID-19 patient. What do I do?

  • The health department should contact you if you have had exposure to someone who has tested positive. However, if you are having symptoms you need to call your provider and explain those and your exposure and determine if you need tested. If you are not having symptoms and feel that you were exposed, you need to stay home, monitor your temp and your symptoms. Report any symptoms and/or fever to your provider.

  • IDPH: What to do if you were potentiallyexposed to someone with confirmed coronavirus disease(COVID-19)

  • Are you having symptoms? Fever, Sore throat, cough, shortness of breath?

Yes

Call your provider and explain your symptoms and he/she will determine if you need testing or if you need to stay home.

No

  • Monitor you symptoms twice a day and report any symptoms to your provider

  • Stay at home.

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Can a person go directly to the hospital for testing?

Yes. If you are NOT in need of medical screening and only wish to be tested for COVID-19 call 618-826-4581 ext. 0 (zero) to register. Please do not present inside the hospital for testing. Once you have registered you will be instructed to drive around to the back of the hospital to the blockade with signs about testing. Remain in your vehicle. Someone will come out to your vehicle to verify your name and date of birth and perform your test through your open vehicle window. You will then be given a sheet with instructions.

Is the ER still open?

Yes. We welcome anyone who feels that they need to be seen.

Memorial Hospital Patient and Visitor Information

Updated 8/12/2021

As the situation surrounding COVID-19 (novel coronavirus) continues to evolve, we want our patients to know that their health and safety is our top priority of Memorial Hospital and our locations. We are implementing the following precautions to help protect our community:

If you develop:

  • A fever

  • Symptoms of respiratory illness, such as cough and shortness of breath

  • Or have been in close contact with a person confirmed to have the COVID-19

Stay home unless you feel like you need medical attention.

You should call your healthcare professional before presenting to discuss your health status.

  • Memorial Hospital - 618-826-4581

  • Chester Clinic - 618-826-2388

  • Steeleville Family Practice - 618-965-3382

  • Therapy & Sports Rehab Center - 618-826-4588

 

  • STARTING August 13, 2021 our Visitor Policy will change to the following. 

    • Visiting Hours are Sunday-Saturday 8:00am-8:00pm. Those visiting after 5;00pm will need to use the ER entrance as our Main Entrance will be closed.

    • Please note:

      • No more than 2 visitors will be allowed for in-patients at this time.

      • A mask must be worn at all times, even while in a patient room.

      • Visitors are not to eat or drink in patient rooms or in the cafeteria.

      • Family/Friends of patients having surgical procedures will be asked to wait in a private vehicle, or return home until the procedure is completed to help maintain appropriate social distancing in waiting rooms.

      • No one experiencing signs of illness will be allowed.

      • If you develop any symptoms, immediately notify the patient’s care team.

    • Please know that we recognize the importance of family and friends to our patients, and will evaluate this policy regularly. Thank you for your cooperation and understanding during these extraordinary times.

  • NEW MAIN ENTRANCE HOURS are Mon-Fri 7a-5p, Sat-Sun CLOSED. After 5pm and on weekends please use the ER entrance. (These new hours have been put in place to keep our patients and staff safe and secure. We thank you for your understanding and cooperation.)​​

  • Memorial Hospital’s staff and environmental services employees are working diligently to make sure all surfaces are cleaned frequently, this includes high traffic and frequently touched surfaces such as doorknobs, registration areas, chairs, handrails, etc.

  • In order to keep our patients safe, Memorial Hospital employees have been educated on the precautions they need to take each day to keep themselves and the ones they come in contact with safe. These include practicing proper hand hygiene, cleaning surfaces in their area frequently, and monitoring their health daily. If employees feel sick they have been informed that they need to stay home until they are fever free for over 24 hours.

  • Memorial Hospital’s cafeteria will be closed to outside visitors starting March 19, 2020 and until further notice.

A team is meeting regularly to monitor the situation and ensure we have the appropriate training, resources and expertise to manage suspected or confirmed cases. The team is also working to ensure we have plans in place in the event we see a surge of patients in our emergency departments.

 

Important Links:

Illinois Corona Virus Response from the State of Illinois:

coronavirus.illinois.gov