Memorial Hospital Opens Convenient Care in New Location

L-R: Susan Diddlebock, COO; Tabatha Pinkley, RHC Office Manager; Tiffany Couch, Receptionist; Bonnie Christiansen, LPN; Angela Albertini, PA-C; Cynthia Snider, APRN FNP-C; Torrie Davitz, Rural Health Clinic Director; Jamie Hess, PA-C; Leah Freytag, LPN; Amanda Johnson, RHC Nurse Manager; Martha Wingerter, Director of Professional Services; Brett Bollmann, CEO.

Memorial Hospital is pleased to announce the opening of its Convenient Care clinic in a new location as of February 9, 2026. Now housed inside the Medical Office Building addition alongside the Chester Clinic, the updated space offers a more comfortable environment and greater convenience for patients seeking timely, affordable care.

For years, Convenient Care operated within the Emergency Department. The move to the Medical Office Building provides patients with a calmer, more efficient experience, separate from emergency traffic, while allowing the Emergency Department to remain focused on true emergencies.

Convenient Care is designed for busy families and individuals who need quick, walk‑in access for minor illnesses and injuries. It offers a lower‑cost alternative to the Emergency Department for non‑emergent needs, and insurance denials are far less common in this setting. Patients can be seen promptly for issues that don’t require emergency treatment, and Saturday hours add flexibility for those who need care outside the typical workweek.

The new location brings additional benefits. Patients are just steps away from lab work, imaging, and follow‑up care at Memorial Hospital, making visits smoother and efficient. Providers can now coordinate more easily with a patient’s primary care team, helping keep health histories connected and up to date.

The space itself was designed with patient comfort in mind. Larger, private exam rooms and a spacious waiting area create a welcoming environment for individuals of all ages. The improved layout also supports shorter wait times and a more streamlined visit.

“This move strengthens continuity of care for our patients by keeping their walk‑in, primary, and follow‑up services under one roof,” said Torrie Davitz, Rural Health Clinic Director. “Having immediate access to diagnostic services like lab work and imaging right next door means our patients receive faster answers and a smoother overall experience. We’re proud to offer a space that is not only more convenient, but also more comfortable and patient‑centered.”

Memorial Hospital’s Walk‑In Clinic is open Monday through Friday 8:00am-5:00pm and Saturdays 8:00am-1:00pm, with no appointment needed. Upon arrival, a clinical assistant will complete an initial assessment to determine whether Convenient Care is the appropriate setting. Patients whose needs require a higher level of care will be directed to the Emergency Department.

Memorial Hospital remains committed to making care faster, easier, and more comfortable for the community it serves.